One day in London, dreary though it was, left us with little time to explore the historic city as much as we would have liked.
Rain threatened to ruin our limited time in London and it was here, where they are most well-known, that the famous red-top bus tours became our best friend. The tour allowed us to visit landmarks such as Big Ben, Buckingham Palace, Hyde Park, Harrods, the British Museum and more. Access to the red top bus tours is limited however as I was not reliant on the wheelchair, we found this to be only a minor bump in the road.
From our hotel in Russell Square, we were within walking distance to the British Museum where there are simply not enough hours in the day to explore the entire museum. Berlitz’s London Pocket Guide offers this handy hint regarding the museum’s 6.5 million artefacts, “To devote just 60 seconds to each one, you’d have to tour the museum, without meals or breaks, for more than 12 years.” With this in mind, as well as a few broken down lifts along the way, we were somewhat limited to viewing the exhibitions on the ground floor. Nevertheless, this in itself is no small feat.
It would appear that we are not the only disabled passengers to experience grief while travelling in UK airports. A report from Which? Travel documents customer dissatisfaction with their treatment, with a BAA spokesman admitting there are areas for Heathrow to focus on in regards to disabled passengers. Clearly, customer service is one of these.